Terms of Service

Company Name

Grape Off K.K.

Managing Director

Robert Rann

Postal Code

〒１41-0031

Company Address

Dai II Toei Building 602, 1-17-1 Nishi Gotanda, Shinagawa-ku Tokyo

　　　　　　Shipping Fee

Price per order is ¥740 plus consumption tax

FREE Shipping for order of 4 bottles or more

Shipping Times

We do our best to ship within 2 to 5 business days。

Cash on Delivery

Credit cards are processed by Zeus Corporation and you will be redirected to their site for processing.  Please complete your order so we can move to the Settlement Screen.

■Cash on Delivery

Cash on delivery (COD handling fee ¥340 (¥434 for purchase of ¥10,000 or more, ¥680 for purchase of ¥30,000 or more)

Delivery is made by Yamato Delivery Company

• Please pay the driver upon delivery.
• The maximum amount of COD is ¥300,000.

Returns

Our goal is to make sure you are satisfied with your purchase.  If for any reason you are not satisfied with your order, you may return it by paying the return postage within 7 days of purchase for a refund or credit.

Licensing

Retail Sales License issued by the Shinagawa Tax Office.

Company Phone

03-6417-0980 – 10:00 to 6:00 – Closed Sat. & Sun.

Fax Number

03-6800-5850

Email Address

[email protected]